A modular end-to-end Business management Solution
Point-of-sales and daily operations
- Point of Sale (POS) Module: A core module for processing sales transactions, accepting various payment methods, and generating receipts across retail, hospitality, and service industries.
- Customer Relationship Management (CRM) Module: A module designed for managing customer interactions, tracking preferences, and enabling targeted marketing across industries like retail, hospitality, and beauty and wellness.
- Buyback Module: A module for managing trade-ins, returns, and buyback transactions in industries like mobile repair and retail, electronics, and automotive.
- Repair Module: A module tailored for managing repair processes, tracking device status, and coordinating with technicians in industries such as mobile repair and retail, electronics, and automotive services.
- Store Guide Module: A module that offers store navigation assistance, product location, and staff support for customers in retail and grocery store environments.
- Inventory Management Module: A module for tracking, monitoring, and replenishing stock levels across industries such as retail, warehouse management, and manufacturing.
- Attendance Management Module: A module for monitoring staff attendance, managing shifts, and handling time-off requests in industries like retail, hospitality, and service sectors.
- E-Wallets and Cryptocurrency Payment Module: A module that enables businesses to accept digital wallet and cryptocurrency payments, providing customers with diverse payment options across various industries.
- Table Reservation and Order Management Module: A module designed for restaurants and cafes to manage table reservations, orders, and customer preferences.
- Appointment Scheduling Module: A module for managing appointments and bookings in industries such as beauty and wellness, healthcare, and professional services.
- E-Commerce Integration Module: A module that connects brick-and-mortar businesses with their online storefronts, allowing for seamless inventory management, order fulfillment, and customer support across retail and service industries.
- Loyalty and Rewards Program Module: A module for creating and managing customer loyalty and rewards programs across industries like retail, hospitality, and beauty and wellness.
- Delivery Management Module: A module for managing and tracking delivery orders, dispatching delivery personnel, and providing real-time delivery status updates to customers. This module would be particularly useful for industries such as food and beverage, retail, and e-commerce.
- E-Commerce Integration Module: A module that connects brick-and-mortar businesses with their online storefronts, allowing for seamless inventory management, order fulfillment, and customer support across retail and service industries. This module could also include features for managing online payments, shipping, and returns.
Knowing your business performance
- Reporting and Analytics Module: A module that provides businesses with valuable insights into sales, inventory, customer behavior, and other key performance indicators across various industries.
- Employee Performance and Incentive Management Module: A module for tracking employee performance, setting targets, and managing incentive programs in industries such as retail, hospitality, and sales.
Point of Sale (POS) hardware support refers to the maintenance, troubleshooting, and management of the physical devices used in a POS system. These devices facilitate the sales transactions and payment processing at brick-and-mortar stores or other businesses. POS hardware typically includes a range of components, such as:
- POS terminals: These are the central devices that manage sales transactions and integrate with other hardware components. They may be traditional computer-based systems [ web-based] or modern tablet-based [android/ iOS] solutions.
- Barcode scanners: These devices are used to read product barcodes, allowing for quick and accurate product identification and pricing during the sales process.
- Receipt printers: These devices print customer receipts, providing a physical record of the transaction.
- Cash drawers: These secure storage units hold cash, coins, and other forms of payment received during transactions.
- Card readers: These devices accept and process credit card, debit card, and contactless payment transactions.
- Scales: In some businesses, such as grocery stores or delis, scales are used to weigh products and calculate the pricing based on weight.
- Customer displays: These screens provide customers with real-time information about their transaction, including item names, quantities, and prices.
- Mobile POS devices: Portable POS devices, such as smartphones or tablets, enable staff to process transactions and assist customers anywhere within the store.
- Kiosks: Self-service kiosks provide customers with the ability to place orders or complete transactions independently, often used in the hospitality and retail industries.
POS hardware support involves several aspects, including:
- Installation and setup: Ensuring that all POS hardware components are correctly installed and configured for optimal performance.
- Troubleshooting: Identifying and resolving any hardware issues that may arise during operation, such as device malfunctions or connectivity problems.
- Maintenance: Regularly checking and maintaining the hardware components to ensure their proper functioning and longevity.
- Upgrades: Keeping the POS hardware up-to-date with the latest technology advancements or compatibility requirements.
- Training: Providing staff with the necessary knowledge and skills to operate the POS hardware effectively and efficiently.
By offering comprehensive POS hardware support, businesses can ensure that their sales transactions run smoothly and customers receive a seamless, efficient, and enjoyable experience.